Terms & Conditions

    Ø Product color, actual size and accessories may vary from the visual representation on the website. The prices of the products that appear on the website are current and, although every precaution is taken to label the products accurately, errors in data entry and updating may occur.

    Ø Prices are subject to change without prior notice. Our products are subject to GST in India. The price quoted on the website includes GST. A breakdown of all taxes will be provided in the invoice.

    Ø We make sure that all products listed on the site are in stock for the buyer. If for any reason the product is not available, we will contact you within 3-4 business days.

    Ø By purchasing the product, you are entitled to the warranty provided with the product. Friends Computer Consultancy is not responsible for any warranty provided along the Product and/or under applicable laws.

    Ø HP provides support for products under warranty. The partner is not authorized to process the product under warranty; the customer should contact the HP call center. Physically damaged or burned items are not warranted.

    Ø You are solely responsible for maintaining the confidentiality of your account and password in respect of the Store.

    Ø You can place orders for any of the products listed on the website. Acceptance of order is subject to both payment receipt and stock availability.

    Ø Friends Computer Consultancy however reserves its right to refuse to execute any transaction/s with any customer without assigning any reason/s whatsoever, unless otherwise directed by Friends Computer Consultancy.

    Ø Upon receiving the payment, an order number is auto generated and appears as a message at the end of payment processing. This will also be mailed at the email ID provided by you at the time of entering the order.

    Ø Friends Computer Consultancy will initiate processing your order upon payment receipt for all non-COD orders. If there are any issues such as incomplete address, payment amount does not tally with order value, stock not available for one or complete set of products ordered and any such issues that could potentially delay the delivery, such orders will be referred to Customer Service Representatives (CSR). CSR will call or mail you to inform the issues. Only upon resolving the issues, the order will be processed.

    Ø Orders once placed with payment cannot be cancelled. However, if the customer wants to cancel the order, Cancellation charges will be applicable.

    Ø You can use various facilities, namely Credit card, payment through payment gateways, EMI offers through select banks, Net banking available on the site for making payments.

    Ø Upon successful transaction, the payment partner will collect and remit the money to Friends Computer Consultancy. Friends Computer Consultancy upon receiving the payment will initiate order processing.

    Ø Razorpay encrypts all information you share using checkout via TLS (Transport Layer Security). This prevents data interception during transmission from your system to Razorpay.

    Ø You agree, understand and confirm that the credit card used is lawfully owned or possessed by you and that you shall not pay or attempt to pay for Product(s) using fraudulent credit card information.

    Ø Select products may be offered on EMIs as a promotional offer. This EMI offer may be restricted to credit cards of select banks. The subvention charges may be partly or fully charged to the customer as part of the offer. Such EMI offers are subject to approval by the respective banks.

    Ø Friends Computer Consultancy confirms that it shall use reasonable measures to ensure security of the information and will not be shared with third parties, unless required for fraud verifications or by law, regulation or court order.

    Ø Friends Computer Consultancy shall not be liable for any credit card fraud.

    Ø Any performance and damages any other disputes arising in respect hereto shall be subject to exclusive jurisdiction of the courts of Indore.